First of all, thank you for choosing Closetbox to store your belongings!
Now that your order is created, your storage consultants team is coordinating your order with the facility that will be storing your belongings. This process typically takes 24 - 48 hours, and you should receive a notification as soon as we have the details finalized. If you have any questions in the meantime, feel free to give us a shout!
All you have to do is start packing the items we'll be picking up. Want some tips on packing? Check out our article with tips from industry insiders. How you pack your belongings does matter, and we want to ensure they are properly cared for.
While we're finalizing your order details you may decide that you want to add or remove items from your order. If you're adding items, just let us know. This allows us to ensure that we have enough space on our storage truck.
The day before we are scheduled to arrive, you should receive an estimated time of arrival with a 2- to 4-hour window. While we do try to accommodate specific requests, routing our trucks efficiently allows us to keep our costs low.
Once we arrive, we'll pickup your items, issue you a list of items we have in storage, and transport them back to our facility. We pack them into your own personal vault, lock it tight, and will deliver it back when you're ready.